← catalogue
AI front office for retail · South Africa

Every customer
answered. Every
shelf accounted for.

MetaSolves gives your store an AI team that answers "do you have it?" instantly with today's price and stock, handles the supplier back-and-forth, and makes your promotions actually land — hosted in Johannesburg, POPIA-compliant, working around the clock.

Hosted in Johannesburg POPIA-compliant Live in days, not months
Vultr Johannesburg · 10–30 ms latency POPIA-compliant by design Your data stays in South Africa Private deployment · audit logs

Built for stores like

Thuli's SuperSparNaidoo Cash & Carry Highveld GrocerMahlangu HardwareCape Fresh Market
01 · WHAT CHANGES

Your store stops losing sales to "let me go check".

Customers ask "do you have X?" all day. Stock and price questions stall at the counter. Suppliers go back-and-forth on WhatsApp. Promotions nobody hears about. MetaSolves turns the front office into a system, so nothing waits on someone walking to aisle 7.

Today

  • "Do you have it?" means walking the floor to check.
  • Price and availability questions clog the counter.
  • Supplier orders and changes live in scattered messages.
  • Promotions go out and barely anyone notices.

With MetaSolves

  • Stock answers come back in seconds — today's count, today's price.
  • The counter handles people, not the same three questions.
  • Supplier ordering and updates run on one clean thread.
  • Promotions reach the regulars who actually buy.
02 · THE TEAM

Four roles. One AI front office.

Not a chatbot — a back-office team, each role removing one concrete drain on the store.

The Counter
Customer questions

Answers "do you have it, how much, which aisle?" instantly — in store, on WhatsApp, on your page — so customers get an answer before they walk out.

The Stock Desk
Live stock & price

Wired to your stock and ERP, it always answers with today's count and today's price, and flags lines running low before the shelf empties.

The Supplier Line
Ordering & reorders

Drafts reorders, chases confirmations and keeps delivery changes straight — the supplier back-and-forth on one thread you sign off.

The Promoter
Promotions that land

Sends your specials and weekend deals to the regulars who buy, on the channels they already use — so promotions get seen, not skipped.

03 · HOW IT WORKS

Live in days — no system to rip out.

It sits on top of the till, stock system and channels you already run. No migration, no months of training.

1

Connect your channels

WhatsApp, your storefront and walk-in questions route through the AI front office. Customers notice only the speed.

2

Wire it to your stock

We connect your stock/ERP, load your ranges, prices and tone, and set up your supplier and promo lists.

3

It goes to work

It answers customers, checks stock, drafts reorders and pushes promotions. You keep control; it takes the repetition.

04 · THE NUMBERS

What it changes, in numbers.

<30s
average reply to a customer "do you have it?" — any hour
100%
of stock & price queries handled hands-free at the counter
+18%
repeat customers from promotions that actually land

Illustrative base-case figures — to be confirmed against your first pilot's data.

05 · SECURITY & CONTROL

Built for a shop floor that never stops changing.

The two questions every owner asks — answered before you ask them.

🔄

"My catalogue changes constantly."

That's the point. It's wired to your stock and ERP, so it always answers with today's price and today's availability — never a stale list. Change a price and the next customer gets the new one.

🛡

"Where does our data live?"

On infrastructure in Johannesburg (Vultr JNB) — your customer and stock data stays in South Africa, with private deployment, encryption and full audit logs. POPIA-compliant by design, not as an afterthought.

From the floor
"Customers used to walk out when we said 'let me check'. Now the answer comes back before they finish asking — stock, price, aisle. Our weekend specials finally pull a crowd too."
Thuli M. · owner, SuperSpar franchise · Soweto

See it answer a real
question from your floor.

A focused 20-minute demo. We'll show a live stock check, a supplier reorder and a promo that lands — on infrastructure that never leaves South Africa.

Concierge Pro · R5 980 / month · hosted in Johannesburg · POPIA-compliant