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AI front office for law firms · South Africa

Every client answered. Every deadline held.

MetaSolves gives your firm an AI team that handles intake, tracks every court deadline and finds any document in seconds — hosted in Johannesburg, POPIA-compliant, working around the clock.

Hosted in Johannesburg POPIA-compliant Live in days, not months
Vultr Johannesburg · 10–30 ms latency POPIA-compliant by design Your data stays in South Africa Private deployment · audit logs

Built for practices like

Maré & AssociatesKhumalo Attorneys Botha Inc.Naidoo & PartnersCape Legal Group
01 · WHAT CHANGES

Your firm stops running on someone remembering.

The billable work is enormous; the front desk is one person. MetaSolves makes the front office a system — so nothing waits on a memory, a sticky note, or a free moment.

Today

  • Deadlines live in diaries, phones and people's heads.
  • Every enquiry waits for a human to be free.
  • "Any update?" interrupts real legal work, all day.
  • Finding a document takes longer than drafting one.

With MetaSolves

  • Every deadline is captured and watched the moment it lands.
  • Every client is answered in seconds, day or night.
  • Status questions answer themselves, with live matter data.
  • The right document appears the instant someone asks.
02 · THE TEAM

Four roles. One AI front office.

Not a chatbot — a back-office team, each role removing one concrete drain on the firm.

The Intake
Reception & triage

Greets every enquiry, captures the matter details, runs a conflict check and opens the file — before it reaches your desk.

The Deadline
Court-date watch

Logs every procedural deadline the moment it arises and warns in time. No date ever slips through the cracks.

The Liaison
Client updates

Answers "any update on my matter?" with the real status, instantly — without pulling an attorney off the work.

The Registry
Documents & search

Stores, organises and retrieves contracts, briefs and powers of attorney in seconds — by client, by matter, by date.

03 · HOW IT WORKS

Live in days — no system to rip out.

It sits on top of the channels and tools you already use. No migration, no months of training.

1

Connect your channels

WhatsApp, email and your website intake form route through the AI front office. Clients notice only the speed.

2

Teach it your practice

We load your practice areas, document templates and tone, and connect your practice-management system where you have one.

3

It goes to work

It answers, opens matters, watches deadlines and retrieves files. You keep the judgement; it takes the repetition.

04 · THE NUMBERS

What it changes, in numbers.

94%
of client questions answered in under a minute
0
deadlines untracked — every one logged on arrival
+6h
per fee-earner per week, returned to billable work

Illustrative base-case figures — to be confirmed against your first pilot's data.

05 · SECURITY & CONTROL

Built for a profession that can't take chances.

The two questions every principal asks — answered before you ask them.

🛡

"Where does our data live?"

On infrastructure in Johannesburg (Vultr JNB) — your client data stays in South Africa, with private deployment, encryption and full audit logs. POPIA-compliant by design, not as an afterthought.

"Can I trust it with my clients?"

It handles the repetition — intake, scheduling, status, retrieval. Advice, strategy and every decision stay entirely yours. When a matter needs judgement, it hands off to a human with the context already organised.

From the bar
"It took the front-desk chaos off our plate overnight. Deadlines are watched, clients feel looked-after, and my attorneys are back on the actual law."
Thandeka N. · managing partner, attorneys · Sandton

See it run on one of
your own matters.

A focused 20-minute demo. We'll show your intake, a live deadline and a document lookup — on infrastructure that never leaves South Africa.

Business Team · R15 980 / month · hosted in Johannesburg · POPIA-compliant