Concierge Pro is an AI team that covers support, sales follow-ups, ops and onboarding — round the clock — so your founders can build, not babysit the inbox. All the cover of a hire, at a fraction of the cost.
Built for teams like
Early-stage in Accra means everyone wears every hat. Support, sales chase-ups, ops fires and onboarding all land on the same two or three people — and the moment they sleep, the company stops answering.
Support, sales and ops all fall on the founders. The deep work that grows the company never gets a clear hour.
A demo request comes in at 9pm and gets a reply on Thursday. By then they've signed with someone faster.
"How do I reset it?" "Where's my order?" "What's the price?" — answered by hand, a hundred times a week.
Some new users get the full white-glove. Others get forgotten. The experience changes with whoever's free.
Concierge Pro doesn't replace your team — it takes the repetitive 80% off their plate so the founders work on the company, not in the inbox.
Not a chatbot — a small team, each role lifting one concrete load off the founders.
Answers the repeated 80% instantly, day or night, and hands the rest to your team with the full context already gathered. Faster, not colder.
Works every lead the moment it lands — replies, qualifies, follows up and books the call — so nothing goes cold while you're heads-down building.
Triages refunds, requests and issues across your channels, resolves the routine and routes the rest to the right person — with a clear audit trail.
Walks every new customer through the same polished first run, answers the early questions and nudges them to the "aha" — consistent, every time.
It sits on top of the tools you already run. No migration, no months of setup.
WhatsApp, email and your website route through Concierge Pro. Your customers just notice the speed.
We load your FAQs, pricing, tone and playbooks, and wire it to your CRM or helpdesk where you have one.
It answers, follows up, triages and onboards — 24/7. You keep judgement; it takes the repetition.
Illustrative base-case figures — to be confirmed against your first pilot's data.
Right now, that hire is months and a full salary away — and the work is piling up today. Concierge Pro covers support, sales follow-up and ops now, for a fraction of a hire. And the day you do hire, it doesn't get replaced — it scales alongside your new teammate, taking the grind so they do the high-value work.
"We were three founders answering WhatsApp at midnight. Concierge Pro took support and lead follow-up off our backs in a week — and our trial sign-ups actually started converting because nobody waited days for a reply."
A quick WhatsApp chat and a short demo on your own support, sales and onboarding flows. See it covering the work before you spend on a hire.