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AI ops desk for cocoa · Ghana

From farm gate to port — on one traceable thread.

MetaSolves gives your co-op an AI team that logs every farmer delivery, coordinates transport and warehousing, prepares export paperwork and keeps a clean traceability record — all over the WhatsApp and USSD your farmers already use.

+ Works over WhatsApp & USSD + No app for farmers to learn + Built for export buyers' traceability rules
WhatsApp & USSD the farmers already use Traceability buyers now demand Built for export desks, not offices Accra-based · commodity-savvy
01 · THE PROBLEM

The cocoa moves. The information doesn't keep up.

Between hundreds of farmers, scattered weights, trucks, warehouses and export forms, the whole chain runs on memory, paper slips and a dozen WhatsApp groups — until a buyer asks you to prove where every bag came from.

FARMERS & WEIGHTS

Coordinating farmers, deliveries, weights and payments by hand — slips get lost, and disputes over who delivered what eat your week.

TRANSPORT & WAREHOUSING

Trucks, pooling and warehouse space sorted over phone calls and chat threads, with no single view of where a lot actually is.

EXPORT DOCUMENTATION

Origin, phytosanitary and shipping paperwork rebuilt by hand for every consignment, against a deadline at the port.

TRACEABILITY

Buyers now demand farm-to-port traceability — but the records to prove it live in people's heads and on paper, not in one place.

02 · THE SHIFT

Same farmers, same trucks — one clean record.

Nothing about how your farmers work changes. What changes is that every delivery, movement and document lands on one structured ledger as it happens.

Today

  • Weights on paper slips, scattered across societies and weeks.
  • Transport sorted ad-hoc; no one knows where a lot sits.
  • Export forms rebuilt by hand under port pressure.
  • Buyer asks for traceability — and you scramble to reconstruct it.

With MetaSolves

  • Every delivery logged from the field the moment it's weighed.
  • Pooling, trucks and warehouse status tracked on one thread.
  • Export paperwork drafted automatically per consignment.
  • Farm-to-port traceability is already there when the buyer asks.
03 · THE DESK

Four roles. One AI export desk.

Not a chatbot — a working team, each role taking one drain off your co-op so your people manage the relationships, not the slips.

01
The Farmer Line
Field intake & payments

Logs every farmer delivery, weight and grade over WhatsApp or USSD — confirms it back to the farmer and keeps each payment record straight.

02
The Logistics
Transport & warehousing

Coordinates pooling, trucks and warehouse space on one thread, so you always know where a lot is and what moves next.

03
The Export Desk
Documentation

Prepares origin, phytosanitary and shipping paperwork per consignment automatically — so nothing waits on a clerk under a port deadline.

04
The Tracker
Traceability

Ties every bag back to the farmer, weight and movement that produced it — a clean farm-to-port record buyers can audit on request.

04 · HOW IT WORKS

Live in days — nothing for farmers to install.

It sits on top of the channels and records you already use. No app rollout, no training programme for the field.

1

Connect the field

Farmers and field officers report deliveries over the WhatsApp and USSD they already use. The desk captures every weight and grade.

2

Teach it your operation

We load your societies, grades, pricing, transport and the export forms your buyers require — in English and local language.

3

It runs the ledger

It logs, coordinates, drafts documents and keeps traceability current. Your team approves and decides; it removes the paperwork.

05 · THE NUMBERS

What it changes, in numbers.

100%
of farmer deliveries logged from the field, as they happen
+3×
faster export documentation prepared per consignment
farm→port
full traceability ready the moment a buyer asks

Illustrative base-case figures — to be confirmed against your first season's data.

06 · THE HONEST PART

"Our farmers aren't online much."

The two questions every co-op manager asks — answered before you ask them.

📱

"Will the farmers actually use it?"

It works over the WhatsApp and USSD they already use every day — there is no app to download and nothing new to learn. A field officer with a basic phone can log a delivery in seconds.

⛓

"Can it really prove traceability?"

Every bag is tied to the farmer, weight and movement behind it, on one auditable record. You keep control of pricing and decisions; it keeps the proof buyers now demand ready to hand.

From the warehouse floor
"Last season we lost a buyer because we couldn't prove origin fast enough. Now every delivery is on the ledger the day it's weighed — and the traceability is just there when the buyer asks."
Akua O. · operations lead, cocoa cooperative · Eastern Region

See it run on one of your own lots.

A short WhatsApp walk-through — we'll log a delivery, route a truck and pull a traceability record on infrastructure built for export desks. Message us and we'll set it up.

Business Team · GH₵12,000/mo · works over WhatsApp & USSD