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AI ops desk for cocoa · Ghana

From farm gate to port — on one traceable thread.

MetaSolves gives your co-op an AI team that logs every farmer delivery, coordinates transport and warehousing, prepares export paperwork and keeps a clean traceability record — all over the WhatsApp and USSD your farmers already use.

+ Works over WhatsApp & USSD + No app for farmers to learn + Built for export buyers' traceability rules
WhatsApp & USSD the farmers already use Traceability buyers now demand Built for export desks, not offices Accra-based · commodity-savvy
01 · THE PROBLEM

The cocoa moves. The information doesn't keep up.

Between hundreds of farmers, scattered weights, trucks, warehouses and export forms, the whole chain runs on memory, paper slips and a dozen WhatsApp groups — until a buyer asks you to prove where every bag came from.

FARMERS & WEIGHTS

Coordinating farmers, deliveries, weights and payments by hand — slips get lost, and disputes over who delivered what eat your week.

TRANSPORT & WAREHOUSING

Trucks, pooling and warehouse space sorted over phone calls and chat threads, with no single view of where a lot actually is.

EXPORT DOCUMENTATION

Origin, phytosanitary and shipping paperwork rebuilt by hand for every consignment, against a deadline at the port.

TRACEABILITY

Buyers now demand farm-to-port traceability — but the records to prove it live in people's heads and on paper, not in one place.

02 · THE SHIFT

Same farmers, same trucks — one clean record.

Nothing about how your farmers work changes. What changes is that every delivery, movement and document lands on one structured ledger as it happens.

Today

  • Weights on paper slips, scattered across societies and weeks.
  • Transport sorted ad-hoc; no one knows where a lot sits.
  • Export forms rebuilt by hand under port pressure.
  • Buyer asks for traceability — and you scramble to reconstruct it.

With MetaSolves

  • Every delivery logged from the field the moment it's weighed.
  • Pooling, trucks and warehouse status tracked on one thread.
  • Export paperwork drafted automatically per consignment.
  • Farm-to-port traceability is already there when the buyer asks.
03 · THE DESK

Four roles. One AI export desk.

Not a chatbot — a working team, each role taking one drain off your co-op so your people manage the relationships, not the slips.

01
The Farmer Line
Field intake & payments

Logs every farmer delivery, weight and grade over WhatsApp or USSD — confirms it back to the farmer and keeps each payment record straight.

02
The Logistics
Transport & warehousing

Coordinates pooling, trucks and warehouse space on one thread, so you always know where a lot is and what moves next.

03
The Export Desk
Documentation

Prepares origin, phytosanitary and shipping paperwork per consignment automatically — so nothing waits on a clerk under a port deadline.

04
The Tracker
Traceability

Ties every bag back to the farmer, weight and movement that produced it — a clean farm-to-port record buyers can audit on request.

04 · HOW IT WORKS

Live in days — nothing for farmers to install.

It sits on top of the channels and records you already use. No app rollout, no training programme for the field.

1

Connect the field

Farmers and field officers report deliveries over the WhatsApp and USSD they already use. The desk captures every weight and grade.

2

Teach it your operation

We load your societies, grades, pricing, transport and the export forms your buyers require — in English and local language.

3

It runs the ledger

It logs, coordinates, drafts documents and keeps traceability current. Your team approves and decides; it removes the paperwork.

05 · THE NUMBERS

What it changes, in numbers.

100%
of farmer deliveries logged from the field, as they happen
+3×
faster export documentation prepared per consignment
farm→port
full traceability ready the moment a buyer asks

Illustrative base-case figures — to be confirmed against your first season's data.

06 · THE HONEST PART

"Our farmers aren't online much."

The two questions every co-op manager asks — answered before you ask them.

📱

"Will the farmers actually use it?"

It works over the WhatsApp and USSD they already use every day — there is no app to download and nothing new to learn. A field officer with a basic phone can log a delivery in seconds.

"Can it really prove traceability?"

Every bag is tied to the farmer, weight and movement behind it, on one auditable record. You keep control of pricing and decisions; it keeps the proof buyers now demand ready to hand.

From the warehouse floor
"Last season we lost a buyer because we couldn't prove origin fast enough. Now every delivery is on the ledger the day it's weighed — and the traceability is just there when the buyer asks."
Akua O. · operations lead, cocoa cooperative · Eastern Region

See it run on one of your own lots.

A short WhatsApp walk-through — we'll log a delivery, route a truck and pull a traceability record on infrastructure built for export desks. Message us and we'll set it up.

Business Team · GH₵12,000/mo · works over WhatsApp & USSD